Frequently Asked Questions

What products does VitalAura offer?

VitalAura offers a wide range of high-quality activewear, yoga accessories, fitness essentials, and wellness products. Our collection includes yoga mats, leggings, water bottles, resistance bands, and more — all designed to enhance your active lifestyle.

How long will it take to receive my order?

Orders typically ship within 12 to 15 business days. Delivery times depend on your location, and you’ll receive a tracking number once your order is dispatched so you can follow its journey.

Can I track my order?

Once your order has shipped, you will receive an email with tracking information. Simply click on the link to track your order’s progress from our warehouse to your door.

How do I contact customer support?

If you have any questions or need assistance, our friendly customer support team is here to help! You can reach us at VitalAuraLLC@gmail.com for prompt assistance.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.

Do you offer returns or exchanges?

Yes, we have a 30-day return policy. If for any reason you're not satisfied with your purchase, please contact us at VitalAuraLLC@gmail.com, and we’ll guide you through the process for returns or exchanges.

How do I stay informed about new products?

To stay up-to-date on our latest products and offers subscribe to our newsletter or follow us on social media.

Is my personal information secure?

Yes, we take your privacy and security seriously. Our website uses SSL encryption to ensure your personal information is kept safe during the checkout process.